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Policies and Procedures

University Policies

The Quality Assurance and Accreditation Center (QAAC) played a pivotal role in the development of the University Policies Manual, an encompassing document that outlines a range of policies, including those related to quality management. By spearheading this initiative, QAAC ensured that a comprehensive framework was established to govern and uphold high standards of quality across the university. The University Policies Manual serves as a guiding resource for faculty, staff, and administrators, promoting a culture of excellence and providing clear guidelines for the implementation of effective quality management practices.

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Quality Management Policy 

The policy signifies a resolute dedication to fostering a robust quality system that aligns with the university's vision and objectives. It reflects the university's steadfast commitment to instilling a culture of quality across all aspects of its operations, encompassing academic pursuits, research endeavors, and administrative processes. By emphasizing the pursuit of continuous improvement, the university strives to enhance its educational offerings, advance research endeavors, and optimize administrative efficiency. This commitment to quality permeates every facet of the institution, ensuring that it remains at the forefront of delivering excellence in all its endeavors.

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Quality Procedures

The QAAC is dedicated to the establishment of a robust Quality Management System (QMS). As part of this ongoing effort, Many procedures Manuals have been prepared in collaborative work  between the QAAC, administrative units, and academic Schools . Drawing upon the university's regulations and quality assurance standards, these procedures are meticulously crafted to ensure adherence to the highest quality benchmarks.and they are constantly updated and improved through internal auditing and documents control processes. Through these systematic efforts, the QAAC aims to cultivate a culture of quality and excellence across the university.

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 Procedures Manuals Internal auditing

The Quality Assurance and Accreditation Center has Launched the internal auditing process for Procedures Manuals, Continuously held multiple audit cycles to enhance academic and administrative processes with the collaboration with internal auditors.This collaboration with internal auditors ensures the improvement efforts' effectiveness and objectivity. 

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Quality Committees

  • Ranking Committees
  • Committees related Placement of qualifications in the Jordanian National Qualifications Framework
  • QS Stars Application File Follow-up Committee
  • Instructions and Regulations Review Committees
  • Quality Assurance and Accreditation Committee at King Talal school of Business Technology
  • Quality Assurance and Accreditation Committee at Business Administration Department
  • Quality Assurance and Accreditation Committee at Business Information Technology Department
  • Quality Assurance and Accreditation Committee at E-Marketing and Social Media Department
  • Quality Assurance and Accreditation Committee at Accounting Department
  • Quality Assurance and Accreditation Committee at Coordination Unit for Service Course
  • Quality Assurance/Joint accreditation communities Committee at King Hussein School of Computing Sciences
  • Quality Assurance and Accreditation Committee at Software Engineering Department
  • Quality Assurance and Accreditation Committee and ABET at Computer Science Department
  • Quality and Accreditation Committee at Data Science Department
  • Quality Assurance and Accreditation Committee at Computer Graphics and Animation Department
  • Academic Quality Assurance Committee at King Abdullah II school of Engineering
  • Quality Assurance Committee at Electrical Engineering Department
  • Quality Assurance Committee at Computer Engineering Department
  • Quality Assurance Committee at Communications Engineering Department
  • Quality Assurance Committee at Basic Sciences Department

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    Quality Assurance and Accreditation Center liaison officers

    King Abdullah II School of Engineering: Eng. Nida Al-Daher, King Hussein school of Computing Sciences: Mrs. Rasha Khalil, King Talal school of Business Technology: Mr. Assem Nawafleh, King Abdullah I School of Graduate Studies and Scientific Research: Ms. Mervat Thaher, Al Hassan Library: MS. Nissreen Abu Hussein, Center of Excellence for Library Services at Jordanian Private Universities: Ms. Sawsan Mihyar , Queen Rania Center for Entrepreneurship: MS. Lara Al-Rifai , ELearning Center: Mr. Alaa Hazem Balatieh , Center of Consultancy and Training: Mrs. Ola Al Sayaydeh , Public Relations and Media : Mr. Alaa Alkharabsheh , Finance Affairs :Mr. Ahmed Al-Omari, Human resources : Miss Raghad Mustafa, Deanship of Student Affairs: Mrs. Lara Abu Ajamieh , Diwan : Mrs. Amira Awad , Medical Center: MS. Alanoud Abu Meshref,Deanship of Admissions and Registration : MS. Farah Thabet ,External Relashionship Unit :Ammar shammout

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Important Links:

The Directorate of QA at AQACHEI